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A heuristic evaluation of every key screen against established usability principles, with each issue documented, illustrated and rated by severity.
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User flow analysis across signup, onboarding and core tasks to find exactly where people hesitate, get lost or drop off — and why.
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Moderated sessions with real users on your live product or prototype, so findings are observed behavior, not opinion.
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A prioritized fix list split into quick wins and strategic changes, annotated in Figma and ready for sprint planning.
A UX audit is a structured review of your product's user experience that identifies where users struggle, why they drop off, and what to fix first. At Heeeper, an audit combines heuristic evaluation, user-flow analysis and usability testing, and ends with a severity-ranked fix list your team can act on immediately.
An audit is the fastest, lowest-risk way to work with us: a structured UX analysis that takes 1–3 weeks, requires no redesign commitment, and gives you an evidence-based picture of your product's UX debt. Teams typically run one before a redesign, after a drop in activation or conversion, or when support tickets keep pointing at the same confusing flows.
Halcyon Business valuation SaaS for advisors, brokers, and CPAs: document management, analytics, QuickBooks-aware workflows, and dynamic reporting—UX research through polished, data-dense UI. 10K Monthly active users 2K Min per session 95% Positive beta feedback 
Urus Web-based SaaS for user story management: AI-assisted drafting, hierarchy, and real-time collaboration for engineering teams—UX research through high-fidelity, desktop-first UI. 10K Monthly active users 2K Min per session 95% Positive beta feedback 
Nduro Endurance training mobile app: AI-adaptive plans for runners, cyclists, and triathletes—deep research, wireframed flows, 193+ screens, and a scalable light/dark UI system. 193 Screens 5 Concepts 3 Months We don’t do generic design—we specialize in FinTech, HealthTech, and SaaS, where precision, trust, and usability are critical. Our approach is grounded in data, delivering experiences that are not just beautiful but performance-proven.
A Heeeper UX audit covers a heuristic evaluation of your key screens, an analysis of critical user flows (signup, onboarding, core tasks, checkout or billing), a review of conversion barriers, and an accessibility check. Where the product is live, we add moderated usability sessions with real users. Every finding is documented with a screenshot, an explanation of why it hurts, and a severity rating.
A standalone UX audit takes 1–3 weeks depending on the size of the product — a marketing site or single-flow audit sits at the short end, a full SaaS platform at the long end. You get the findings walkthrough on a call, not just a PDF in your inbox.
Fixed-scope engagements at Heeeper start from $8,000, and a standalone audit sits at the lower end of our range — the exact quote depends on how many flows and screens we review. Every proposal is tailored after a free 30-minute discovery call.
A written report with every issue illustrated and rated by severity, a prioritized fix list split into quick wins and strategic changes, annotated Figma files, and a walkthrough call with the auditors. If you decide to fix the findings with us, the audit flows directly into a design engagement — but there is no obligation to.
If you already know the product needs a ground-up rethink, a redesign discovery phase covers audit ground anyway. But if you're seeing symptoms — falling activation, rising support tickets, users abandoning a flow — an audit is the cheaper first step: it tells you whether you need targeted fixes or a full redesign, backed by evidence rather than instinct.
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